Your questions, answered
Frequently asked questions
Find quick answers to your inquiries about custom orders, product care, shipping, and customer satisfaction for your unique Sixthirty3 apparel.
If someone wants a custom-painted item, how do they tell you their idea and get it made?
Go to the custom order page and all the instructions are there!
What's the best way for customers to care for their custom-painted clothing so the design stays vibrant and lasts?
Turn inside out when washing. That's it!
Any other specific care instructions will be sent with your purchase.
How does sizing work?
All sizes are unisex and go by generic measurements. Please reach out if you have questions about specific measurements.
I have a general idea of what I want but I need help designing it.
That's okay! There is a custom order option and or you can reach out with your ideas and a design will be sent back to you!
How do you paint on clothes I provide?
Send a form with all the details you'd like and an email with be sent back with detailed instructions!
Once a customer orders a custom-painted item, how long does it usually take for them to receive it?
Usually 2-4 weeks.
What should a customer do if they're not completely happy with their custom-painted clothing when it arrives?
Send an email! We will happily try to accommodate any requests to ensure your satisfaction. You can reach us at info.sixthirty3.com
Ready to create something unique?
Didn't find the answer you were looking for, or simply ready to start your custom design journey? Visit our Custom Orders page to bring your vision to life with Sixthirty3.